"Davis, Jerry - Voodoo Computer Healer" - читать интересную книгу автора (Davis Jerry)

"Our sales and gross income have tripled in the last nine
months."
"So what. These prices are too low. Use your salesmanship,
not sacrifice profit margins. Where's your technician?"
"He's in the back."
I of course was listening in, and had to scramble unseen into
the back for them to find me. "You've practically stopped ordering
parts," he said to me. No hello, no introduction, or anything.
Just blurted out those words, like an accusation of a crime.
"I fix the boards in-store," I told him.
"Component level repair is against corporate policy."
"Look at my profit margin."
"I've seen it. I've also seen that you've cut the hourly
service charge."
I glanced at Nick and back. "We're building a large and very
loyal customer base," I told him reasonably.
"Your profit margin could be three times as high. From now
on, your rate is back up at corporate's standard sixty-five an
hour."
"Whatever you say."
"And no more component level repairs. Our studies have shown
it as a waste of time and energy."
Suck! Suck! He was sucking away at the magic in the tech
room. He was an animated karma vacuum. His cold eyes scanned my
equipment and the few computers I still had in for repair. He
passed right by the resurrected Apple orphan and zoomed in on my
portable stereo. "No music in the tech room," he said.
"What?" This was too much!
"You have a problem with that?"
"No. You do. I have it in my contract that I get music of my
choice in the tech room. And no earphones, either --- I get to
play it out loud."
"What contract?"
I pulled it out of my file cabinet, waved it defiantly in the
man's face. He'd sucked all my positive energy away, leaving me in
the negative myself. I was ready for a fight.
Instead of debating it, he turned on Nick. "You entered an
employee into a contract?"
"Yes."
"That was pretty irresponsible."
"I don't think so," Nick said. He was ready to fight too. "I
don't know where you come off stepping in here and turning
everything upside-down. I'm running a very successful store here,
and I'm running it my way."
"You're running it against corporate policy."
"Yeah, well, whatever works. My figures don't lie. Hey, I
don't see many of the other stores turning the business like this
one."
"This store does not belong to you. You're just an employee
here."